Pocady FAQ

Pocady app

General

How To


General

What is Pocady?

Pocady is a mobile app that allows you to track the GPS coordinates of your business and personal contacts.

top ^

Who is Pocady for?

Pocady is for any person or group of people who needs to keep track of their whereabouts and/or mileage.

top ^

Why choose Pocady over other GPS tracking apps?

top ^

Is Pocady free?

Yes, Pocady is 100% free for day-to-day use. If you need GPS tracking and mileage history, Pocady Premium is available for $5 per user/month.

top ^

On which devices does Pocady work?

Currently, Pocady runs on Android (Apple iOS coming soon) as well as on web platforms. Pocady will run smoothly on Android devices with version 5 (Lollipop) or newer. For Android v.4 (KitKat) or older, users might have to update the Google Chrome browser and/or the Android System WebView app on their devices.

top ^

What is the difference between Pocady app and Pocady console app?

The Pocady Check-in app works on mobile devices only, providing the GPS sensor for detecting the phone coordinates, allowing users to check-in, and it also has the Pocady console (Tracker) embedded. The Pocady Tracker works in any web browser (just go to https://app.pocady.com) and allows users to view his/her or their contact’s captured coordinates on a map, as well as view mileage and check-ins and change sharing hours, phonebook, and place settings.

top ^

How To

How do I signup?

On Google Play, search for Pocady or click here. Install to load Pocady onto your mobile device. Pocady will then request access to your information. Click “Accept” to agree and continue. The first time you load Pocady, Pocady will prompt you for your phone number and then will send you a confirmation code via SMS. Once you enter the 6-digit SMS code on Pocady, it will be ready to go.

top ^

Why do you need my telephone?

Pocady’s authentication system only needs your telephone number to locate you. It does not need anything else: No emails, passwords, or usernames.

top ^

How do I change my avatar?

To configure your Pocady user name and avatar, on the Pocady Tracker (map) screen or on the browser console, click on Menu/ User icon.

Pocady Menu

Type your username, select an image to be used as your Pocady avatar, and click on Save.

top ^

How do I track someone?

To track someone, first the contact needs to be a Pocady user. To invite your contacts to install Pocady, share the app’s Google Play link with them.

Pocady will load to your app phonebook all your phone contacts that are already Pocady users.

To add a Pocady user to your phonebook who is not on your phone’s contacts:

Now that you are in each other’s Pocady phonebooks, you can allow your contact to track you by toggling the “Share my location” switch next to your contact’s info. Likewise, your contact will have to allow you to track them by “turning on” the “Share my location” switch on their Pocady phonebook for you.

Once you see the green crosshairs next to your contact’s info on the Pocady phonebook, you are ready to track them!

top ^

What is the check-in button?

The check-in button allows you to send an alert to your contacts that you are at a certain location. It also allows you segment daily mileage into smaller chunks corresponding to the periods in between check-ins.

top ^

Is my GPS location shared all the time?

Yes, but you can adjust your GPS sharing days and times by going to Menu/ GPS sharing hours and switch off your GPS sharing on the Pocady Check-in screen.

top ^

Can I track someone but not to share my own GPS location?

Yes. On Menu/ Phonebook, you can choose with which contacts you will be sharing your GPS coordinates by switching “share my location” on or off.

top ^

How do I check user mileage?

On Pocady, you are able to see your and your contact’s mileage by going to Menu/ Mileage and check-ins. The mileage will be segmented into chunks corresponding to the periods in between check-ins.

You can choose to download mileage files in PDF or CSV formats by clicking on the printer icon on the bottom-right of the “Mileage and check-ins” screen. If needed, use the search bar to filter results by user before downloading data.

You can also check user mileage on Google Maps. See here how to import pocady.gpx and pocady.kml files into Google Maps and see distances, check-ins, and mileage.

top ^

How to add places?

There are two ways to add places on Pocady:

  1. Go to Menu/ Places, click on “+” and add the place coordinates, followed by the name.
  2. On the Pocady Map view, by clicking on any coordinate point captured (via check-in, “last seen at” or just regular tracking) and then clicking on “Add place/geo alert” on the pop-up window”.

top ^

How do I find the coordinates of a place I want to add to Pocady?

  1. Open Google Maps. If you’re using Maps in Lite mode, you’ll see a lightning bolt at the bottom and you won’t be able to get the coordinates of a place.
  2. Locate the place by browsing the map or searching by street address.
  3. Right-click the place or area on the map.
  4. Select “What’s here?”

At the bottom, you’ll see a card with the coordinates.

top ^

How to set up Geo alerts or geofencing?

To set up Geo alerts on Pocady, first you need to add the place where the geofencing will happen. There are two ways to add places on Pocady:

  1. Go to Menu/ Places, click on “+” and add the place coordinates, followed by the name.
  2. On the Pocady Map view, by clicking on any coordinate point captured (via check-in, “last seen at” or just regular tracking) and then clicking on “Add place/geo alert” on the pop-up window”.

After you add the place, in Menu/ Places, then turn on geofencing by activating “Geo alert on entry/exit” (orange position).

top ^

How to disable alerts?

To toggle alerts enabled/disabled on Pocady, just click on the bell icon on the top of the screen.

top ^

How to send a simple message to a group of people or to just one of them?

top ^

How to immediately stop sharing of my GPS location?

To immediately stop sharing of your GPS location, on the Pocady App main screen, just toggle the “GPS sharing is ON” to the OFF position.

top ^

How to see historical data?

Historical data is available for Pocady Premium users.

top ^

How to save battery life?

You can extend your phone’s battery life while using Pocady by reducing the GPS sharing hours. On the Pocady menu, go to “GPS sharing hours” and choose the days of the week you will be sharing your coordinates, and use the slider to limit the daily active hours.

top ^

How do I import pocady.gpx and pocady.kml files to Google Maps and see distances, check-ins, and mileage?

  1. On Pocady Tracker (map screen of the browser console), select the date and user and click on the bottom-right download button, as seen here: Pocady Download
  2. Choose to export GPX or KML. A file named pocady.gpx or pocady.kml will be downloaded to your computer.
  3. Go to https://www.google.com/maps/d
  4. Create a new map
  5. Add layer
  6. On the new layer, click on “Import”
  7. Upload the pocady.gpx or pocady.kml file you just downloaded.

Note: For GPX files, Google also calculates mileage/time reports. Click on the layer menu/ “Open data table” to view data.

top ^

How do I logout from Pocady browser console and from the mobile app?

To logout of the Pocady browser console: * Go to Menu/ Subscription. * On the top-right of the screen, click on the logout icon, indicated here by the red square: Pocady Logout * Confirm you want to indeed logout from Pocady.

You cannot logout off of the Pocady mobile app - even if you “kill” the app, it will still run on the background. To stop tracking the phone, simply toggle the tracking switch on the Pocady Check-in screen to the off position. Besides that, the only way to stop tracking the phone is to uninstall Pocady.

top ^

How do I delete my Pocady account?

Send us an email at team@pocady.com with your request. Please include your phone number and Pocady username in your message.